Reports to: Director-Finance and Administration
Purpose of the Role
To provide clerical, organizational, and administrative support to ensure smooth day-to-day
operations of the Centre, while assisting management, staff, and patients in line with
hospital policies.
Key Responsibilities
• Manage correspondence (emails, calls, letters, memos) and filing systems.
• Maintain office supplies and support procurement processes.
• Schedule and coordinate meetings, appointments, and staff activities.
• Prepare agendas, take minutes, and follow up on action items.
• Assist in preparing reports, presentations, and documentation.
• Support financial tasks such as invoices, receipts, and expense claims.
• Maintain accurate staff, patient, and office records securely.
• Provide administrative support to clinical and non-clinical teams.
• Offer backup support at the reception/front office when required.
• Ensure confidentiality and compliance with hospital policies.
Qualifications & Experience
• Diploma or Degree in Business Administration, Office Management, or related field.
• Minimum 2–3 years’ administrative experience (healthcare experience preferred).
• Proficiency in MS Office Suite, Internet use, and Social Media applications is
required.
• Excellent communication, organizational, and multitasking skills.
Core Competencies
• Professional communication and teamwork
• Strong organizational skills and attention to detail
• Confidentiality, integrity, and ethical conduct
• Adaptability and problem-solving
